Frequently asked Questions

GENERAL

What are your payment methods?

We currently only accept Cash on Delivery (COD) for your convenience.

Currently, we are not offering free shipping. Shipping charges on all orders are claculated based on weight.

 You can return or exchange unworn and unwashed items within 7 days of receiving your order. Please see our return policy page  for more details.

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the courier’s website.

Please feel free to contact us via solatsyed@gmail.com or +92 311 2643132 and we’ll be happy to help!

How do I place an order?

Browse our selection, add items to your cart, and proceed to checkout. You can either create an account or checkout as a guest.

Unfortunately, we cannot modify or cancel orders once they have been processed. Please double-check your selections before finalizing your order.

Prices are displayed in the respective currency according to your region.

ORDERING

DELIVERY

How long does it take to receive my order?

Delivery typically takes 2 – 3 business days after your order is shipped. Please note that this is an estimate and may vary depending on your location.

Unfortunately, we are currently unable to offer specific delivery dates at this time.

The courier will attempt to re-deliver the package on the next business day. If unsuccessful, they will leave a notification card with instructions on how to collect your order.

Delivery typically takes 2 – 3 business days after your order is shipped. Please note that this is an estimate and may vary depending on your location.

What sizes do you carry?

We offer a range of sizes from small to large. Please consult the size chart on each product page for specific measurements.

Yes, we offer plus sizes on request.

We recommend referring to the size chart on each product page for the best fit. However, if you have any concerns, please feel free to contact us for assistance.

We occasionally offer promotions and discounts, which will be announced on our website and social media channels.

PRODUCT

CASH ON DELIVERY

Do I need to have the exact amount ready?

It’s preferred to have the exact amount ready to avoid delays. However, the courier will be able to provide change for most denominations.

No, there is no additional fee for choosing Cash on Delivery.

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